Likeable Social Media | Note
Nurturing customer relationship
When they have a better experience with your product, they might put their personal reputations on the line by sharing and recommending your product or service to their friends. Asking questions Questions build an emotional connection between you and consumer, and they generate conversations about your customers' pain points, problems, and needs. The insight you can glean alone from them is immense. Empowering customer to make their own product As a member of a community, when people feel that they involve with the process of making a new product, they're likely to buy it. Providing enough value to help people No matter how valuable people might find your research, tips, and articles, they are not experts, and they’ll never know your content areas as well as you do. So when they need help, chances are they’ll need your products or services, and that’s when you can profit from all of the free value you’ve provided. |